Elements of Communication Cycle

 

 

Chapter 2

Elements of Communication Cycle

Q1. Tick the correct option.

a. To be a good communicator it is importunate to be a good__________

      i.  writer                                                     ii. Reader

     iii  Actor                                                     iv. Listener

b. A person can be an effective communicator only when he/she is ____________.

           i.    Well-informed                                        ii. Confident

     iii  Both i and ii                                            iv. None of these

 c. In the process of communication cycle, ideas are encoded by the ________

      i. Communication channel                         ii. Receiver

      iii Sender                                                   iv. None of the above

      d.      The efficiency of the communication is declared through the _____________

      i. Message                                                 ii. Feedback

     iii Communication channel                       iv. None of above

 e. A communication can be ineffective due to _________

      i.  An inattentive listener                         ii. Noise

     iii An improper channel                            iv All of these

 

 Read the statements marked as Assertion (A) and Reason (R). Choose the correct option:

 a.   Assertion (A): An E-mail is a transmission channel.

      Reason (R): Channels could be either oral or written.

Ans. (ii) 

b. Assertion(A) The receiver in communication cycle replies to the sender.

     Reason (R): Speaking and writing are examples of receiving information.

Ans. (iii)

 Short Answer Type Questions

1.      Do you think good communicators are good leaders? Justify.

Ans. Yes, good communicators are good leaders. Good communicators are able influence and motivate people to follow their instruction or to do the given task. In this way they are able lead people. Hence they are good leaders.

2.      Give a diagrammatic representation of communication cycle.

Ans.

 

 

 

 

 

 

 

3.      Explain the role of decoding in the communication cycle.

Ans. In the communication cycle, decoding is the crucial process where the receiver interprets and understands the message sent by the sender. It involves translating the encoded message (symbols, words, etc.) into thoughts and meanings within the receiver's context. Effective decoding is essential for successful communication, ensuring the receiver grasps the intended message

4.      Differentiate between encoding and decoding.

Ans. Encoding is the conversion of information (like a message) into a different format, often for storage, transmission, or security, while decoding is the reverse process of converting that encoded data back to its original format. 

Long Answer type Questions.

1.      Enlist any five factors that should be kept in mind during the process of communication.

Ans. The following are the five factors that should be kept in mind during the process of communication.

Audience: Whom the message is being communicated is important as the message has to be encoded according to the receiver.

Purpose: The framing of message and mode of the communication hugely depend on the purpose of the message.

Message: The type of information to be communicated is an important factor to be kept in mind.

Cost: The cost of communication is also important as the mode of communication is generally decided according to the cost of it.

Feedback: Feedback determine whether the message is interpreted well or not.

2.      Mention any five factors that influence the effectiveness of communication.

Ans. The following five factors influence the effectiveness of communication.

Message: A message needs to be clear and easy to understand. This includes using precise language, avoiding jargon, and presenting information in a logical and concise manner.

Environment:  The environment and situation in which communication occurs can significantly impact its effectiveness.

Encoding: A properly encoded message can be understood clearly whereas a message which is not encoded correctly can create ambiguity.

Delivery of Message: The way message is delivered can impact the effectiveness of the communication. A well delivered message using different modes of communication can make it effective.  

3.      According to you, which is the most important component of communication cycle and why?

Ans. According to me, sender is the most important component of communication cycle because it is the one who has the idea/message to be conveyed. The sender also encode the message using suitable code and then transmit the message to the receiver. The sender also gets feedback and decides whether the message was interpreted well by the receiver or not. The sender is also responsible for making the communication effective.

 

 Application Based Question

  1. You are working in an NGO and have to motivate the poor people of a nearby slum, to send their children to school for education. What factors will you keep in mind to develop your communication?

Ans. I will consider the social/educational level of the group of people, culture of the people and mode of communication including language to be used to communicate.

2.      Ram is a manager in a multinational company. He has given warning to two of his employees during lunchtime in the cafeteria. Do you think he has done it appropriately? Why, or why not?

Ans. No, he has not done it appropriately, as cafeteria is a public place and the privacy of the company and the employee cannot be maintained there. So he should have warned them by calling them to his office one by one.

 

 

 

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